At California Grace, we are concerned about privacy issues and have therefore established a policy that respects the privacy and security of your personal information. California Grace recognizes that we must preserve and use customer information responsibly. We always welcome any feedback and questions.

For privacy related issues you can contact us:

By mail:
California Grace
Attn: Customer Service
27221 Ortega Hwy
Suite E-256
San Juan Capistrano, CA 92675

By phone:
Toll Free 866.538.3527 (within U.S.)
or 949.681.8370

By fax:
949.485.5892

By email:
privacy@californiagrace.com

Information we collect and how we use it:
California Grace collects customer information under the following conditions:

• an order is placed on our web site
• an inquiry is made about our products or services
• a gift package is received
• a registration is completed on our web site
• a customer subscribes to our emails

The information, collected and maintained in a secure database, may include name, billing and shipping addresses, telephone numbers, email addresses, and when necessary, payment information. California Grace may use this information to send you electronic (via email) or printed (via US mail) materials promoting our products, announcing sales, and offering other special, limited-time discounts. Every customer has the option of declining (“Opting out”) to receive future promotions from California Grace by contacting Customer Service. Email customers can opt out of additional emails from California Grace by unsubscribing on the link that appears on the bottom of every email, or by contacting Customer Service.

California Grace does not make customers' names, postal addresses, telephone numbers, email addresses or payment information available to other companies. You always have the right to choose not to receive information from us by simply contacting us by any of the methods noted above.

California Grace also gathers information from our web site using cookies and pixel tags. Cookies are small pieces of electronic information or data files that are stored by the web browser on the hard drive of a customer's computer. They allow us to retain visitor preferences, registration information, and remember shopping cart selections. Cookies can also be used to collect anonymous data that, when aggregated, allows us to improve the content of the California Grace site, customize and personalize the site presentation for visitors, and generally enhance our customers' shopping experience. Pixel tags are tiny graphic images that are placed on the web site or in an email to help us identify what parts of the web site customers visit, measure the effectiveness of searches, allow us to send you emails in the most readable format, and identify if emails have been opened by recipients. They also help us to summarize traffic volume, click paths, and browser usage on our site. This information is used to make sure that our marketing efforts are effective and that our site provides our customer with the most efficient and usable online experience.

Security
California Grace protects your online order information by using Secure Sockets Layer (SSL) technology. SSL digitally encrypts your order, making it undecipherable to anyone except California Grace. To take advantage of secure shopping you must have an SSL compatible browser such as Internet Explorer or Netscape. Some browsers and some firewalls do not allow access to secure servers and will therefore limit your shopping experience.

By using our web site, you consent to the collection and use of information by California Grace as indicated above unless you notify us otherwise. If we make a change to our policy, we will be sure to post those changes on this page so you can always be aware of the information we collect and how we use it.